Shipping Information


SHIPPING INFORMATION FOR GOLDWINTER

GOLDWINTER reserves the right to amend it's shipping information continuously and we therefore advise you to read them regularly.

When placing an order on the GOLDWINTER website, you agree to share your postal and billing address in addition to other information relevent to your order such as your phone number and email address.

For information on how GOLDWINTER collects and uses personal information from users of the GOLDWINTER website, and with purchasing any products supplied by the GOLDWINTER website requires that you read and accept GOLDWINTER’s privacy policy.

Please read these terms and conditions carefully before ordering any Products from the GOLDWINTER website. You should understand that by ordering any Products, you agree to be bound by these terms and conditions.

Typically your order will be sent using Royal Mail, and with a service that offer's tracking and First Class. However, GOLDWINTER may choose to send your order a different way or with a different carrier should it be considered the best way of getting your order to you.

GOLDWINTER is based in the UK and depending on where your delivery address is, expect to receive your order in the following time frame.

UK: 1-2 business days

Within European Union: 3-4 business days.

United States, Canada and Mexico: 5-7 business days.

Everywhere else: 7 business days aim.

Please note these times are not guaranteed as events outside of our control such as adverse weather, labor disputes etc may delay it. Where we can, we (GOLDWINTER) will do our best to keep you informed on your order and may choose to refund an amount to your payment of choice used should you fail to receive your order. 

If you have ordered from the GOLDWINTER website and are still waiting outside of the expected delivery time frame, (this is shown to you upon placing your order and in the email sent to your email address), please check the tracking link provided in your order page if it is included or contact us at contact us, and a representative from GOLDWINTER will get back to you as soon as possible.